Not sure how much you're owed on your AUL Corp contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel AUL Corp?
Yes. AUL Corp contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (customer service): 800-323-5771
Email: cancellations@aulcorp.com
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Complete the cancellation request form. AUL Corp processes cancellations via a written request/form. Request it or submit it via cancellations@aulcorp.com or by calling 800-323-5771. Include the required documentation or the request won't be processed.
Step 3 — Submit and keep a paper trail. Send to the address on your contract. Send by a trackable method and keep a copy of everything.
Final step — Track the refund. Processing time varies. If the contract was financed with your vehicle, the refund goes to the lienholder and is deducted from your loan principal.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated by the unused portion of time or miles, whichever is less.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If the contract was financed with your vehicle, the refund goes to the lienholder and is deducted from your loan principal.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- Submit the AUL cancellation form to cancellations@aulcorp.com, ideally within 10 days of your cancellation date. General questions: 800-323-5771.
- If your contract was financed with the vehicle, the refund goes to your lienholder and reduces your loan principal. Once cancelled, the contract can't be reinstated.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Cancellation fee. AUL Corp charges a service charge stated in your contract.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel an AUL service contract?
Email the completed cancellation form to cancellations@aulcorp.com, or cancel through your selling dealer.
How is the AUL refund calculated?
On the unused portion of time or miles, whichever is less, minus any service charge in your contract.
We'll handle the cancellation for you
We identify your AUL Corp contract, submit the paperwork, and follow up until the refund is issued.
Sources: AUL Corp FAQ