Can you cancel AUL Corp?

Yes. AUL Corp contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.

Contact information

Phone (AUL administration)
800-826-3207
Email
aul.cancellations@protective.com
Mailing address
AUL Corp c/o ProtectiveP.O. Box 830029Birmingham, AL 35283-0029

Step-by-step: how to cancel

Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).

Step 2 — Complete the cancellation request form. AUL Corp processes cancellations via a written request/form. Request it or submit it via aul.cancellations@protective.com or by calling 800-826-3207. Include the required documentation or the request won't be processed.

Step 3 — Submit and keep a paper trail. Mail to: AUL Corp c/o Protective, P.O. Box 830029, Birmingham, AL 35283-0029. Send by a trackable method and keep a copy of everything.

Final step — Track the refund. Processing time varies. If the contract was financed with your vehicle, the refund goes to the lienholder and is deducted from your loan principal.Follow up if it doesn't arrive on schedule.

How much will you get back?

Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated by the unused portion of time or miles, whichever is less.

As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If the contract was financed with your vehicle, the refund goes to the lienholder and is deducted from your loan principal.

Provider-specific tips

  • Give a copy of the completed AUL cancellation form to your selling dealer and email it to aul.cancellations@protective.com (or fax 707-226-1863), ideally within 10 days of your cancellation date. AUL administration: 800-826-3207.
  • If your contract was financed with the vehicle, the refund goes to your lienholder and reduces your loan principal. Once cancelled, the contract can't be reinstated.

What reduces your refund

  • Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
  • Cancellation fee. AUL Corp charges a service charge stated in your contract.
  • Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.

Common questions

How do I cancel an AUL service contract?

Through your selling dealer, or email the completed cancellation form to aul.cancellations@protective.com (fax 707-226-1863).

How is the AUL refund calculated?

On the unused portion of time or miles, whichever is less, minus any service charge in your contract.

Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to AUL Corp. AUL Corp and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.

Sources: AUL Corp FAQ