Not sure how much you're owed on your EFG Companies contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel EFG Companies?
Yes. EFG Companies contracts are cancellable, and what you get back depends on timing: a full refund within the first 30 days (no claim filed), and a prorated refund for the unused portion after that. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (customer service): 1-844-548-2816
Mailing address:
Enterprise Financial Group, Inc. (EFG)
P.O. Box 167667
Irving, TX 75016
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Complete the cancellation request form. EFG Companies processes cancellations via a written request/form. Request it from customer service or by calling 1-844-548-2816. Include the required documentation or the request won't be processed.
Step 3 — Submit and keep a paper trail. Mail to: Enterprise Financial Group, Inc. (EFG), P.O. Box 167667, Irving, TX 75016. Send by a trackable method and keep a copy of everything.
Final step — Track the refund. Processing time varies. If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Cancel within the first 30 days (no claim filed) and you're typically owed a full refund. After that, your refund is prorated by unused term, less a $50 processing fee, and EFG Companies deducts $50 processing fee (some contracts differ).
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your lienholder.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- Print and sign the EFG cancellation request form and submit it to your seller with proper documentation (such as a copy of the registration page) — EFG won't process a cancellation without it.
- Full refund within 30 days with no claim; after day 31, prorated less a $50 processing fee (some contracts use a different fee).
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Cancellation fee. EFG Companies charges $50 processing fee (some contracts differ).
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
Where do I send my EFG cancellation?
Complete EFG's cancellation request form and turn it in to your selling dealer with documentation; EFG's mailing address is P.O. Box 167667, Irving, TX 75016.
What's the EFG cancellation fee?
Typically a $50 processing fee after the first 30 days, though some contracts specify a different amount.
We'll handle the cancellation for you
We identify your EFG Companies contract, submit the paperwork, and follow up until the refund is issued.
Sources: EFG VSC cancellation form