Not sure how much you're owed on your CNA National contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel CNA National?
Yes. CNA National contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (customer service): 800-345-0191
Mailing address:
CNA National Warranty Corporation
Attn: Cancellations Dept.
P.O. Box 2840
Scottsdale, AZ 85252-2840
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Start with the selling dealer. CNA National contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.
Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact CNA National directly at 800-345-0191. Dealers earn commission on these products and sometimes delay cancellations.
Final step — Track the refund. Processing time varies. If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated by unused term.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your lienholder.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- Cancellations are normally managed by your issuing dealership. If you can't resolve it there, contact CNA National directly at 800-345-0191.
- Mail cancellation forms to CNA National Warranty Corporation, Attn: Cancellations Dept., P.O. Box 2840, Scottsdale, AZ 85252-2840.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel a CNA National contract?
Through your issuing dealership, or directly with CNA National at 800-345-0191 if the dealer is unresponsive.
Where do I mail my CNA National cancellation?
Attn: Cancellations Dept., P.O. Box 2840, Scottsdale, AZ 85252-2840.
We'll handle the cancellation for you
We identify your CNA National contract, submit the paperwork, and follow up until the refund is issued.
Sources: CNA National customers