Not sure how much you're owed on your EasyCare (APCO) contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel EasyCare (APCO)?
Yes. EasyCare (APCO) contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (cancellation questions): 800-538-4181
Email: cancellations@apcoholdings.com
Mailing address:
APCO Holdings — Attention: Cancellations
PO Box 8058
Norcross, GA 30091-8058
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Complete the cancellation request form. EasyCare (APCO) processes cancellations via a written request/form. Request it or submit it via cancellations@apcoholdings.com or by calling 800-538-4181. Include the required documentation or the request won't be processed.
Step 3 — Submit and keep a paper trail. Mail to: APCO Holdings — Attention: Cancellations, PO Box 8058, Norcross, GA 30091-8058. Send by a trackable method and keep a copy of everything.
Final step — Track the refund. Processing time varies. If your contract was financed and the loan isn't satisfied, the dealer issues the refund to you or your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated by unused term.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If your contract was financed and the loan isn't satisfied, the dealer issues the refund to you or your lienholder.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- Submit cancellations by mail to APCO (Attention: Cancellations, PO Box 8058, Norcross, GA 30091-8058), by email to cancellations@apcoholdings.com, or by phone at 800-538-4181.
- If your contract was financed with the vehicle and the loan isn't paid off, the dealer is responsible for issuing the refund to you or your lienholder.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel an EasyCare contract?
By mail to APCO's Norcross, GA cancellations address, by email to cancellations@apcoholdings.com, or by phone at 800-538-4181.
Who issues my EasyCare refund?
If the contract was financed and the loan is still active, the dealer issues the refund to you or your lienholder.
We'll handle the cancellation for you
We identify your EasyCare (APCO) contract, submit the paperwork, and follow up until the refund is issued.
Sources: EasyCare support, APCO Holdings contact