Can you cancel GM Protection Plan (GMPP)?

Yes. GM Protection Plan (GMPP) plans are cancellable, and what you get back depends on timing: a full refund within the first 60 days (full refund of the plan price), and a prorated refund for the unused portion after that. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.

Contact information

Phone (GMPP cancellations & transfers)
833-959-0103
Mailing address
Safe-Guard Products International, LLC (GM Protection Plan Administrator)Two Concourse Parkway, Suite 500Atlanta, GA 30328

Step-by-step: how to cancel

Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).

Step 2 — Call to cancel. Call 833-959-0103 and state clearly that you want to cancel the contract — not pause or modify it. Have your contract number ready and ask for written confirmation of the cancellation date and refund amount.

Step 3 — Put it in writing. Follow up in writing so you have a dated paper trail, and keep a copy.

Final step — Track the refund. Processing typically takes 7–14 business days back to your original payment method. If financed, the refund may be applied to your loan.Follow up if it doesn't arrive on schedule.

How much will you get back?

Cancel within the first 60 days (full refund of the plan price) and you're typically owed a full refund. After that, your refund is prorated by remaining term and mileage, less a $50 fee, and GM Protection Plan (GMPP) deducts $50.

As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your loan.

Provider-specific tips

  • Have your customer/contract number and current mileage ready when you call 833-959-0103.
  • A $50 fee applies to both cancellations and transfers. If you're due a refund, expect it back to your original payment method in about 7–14 business days.

What reduces your refund

  • Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
  • Cancellation fee. GM Protection Plan (GMPP) charges $50.
  • Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.

Common questions

What number do I call to cancel GMPP?

833-959-0103 for GM Protection Plan cancellation questions. (Older GM plans serviced by Ally use Ally's line, 1-800-631-5590.)

How long is the GMPP full-refund window?

60 days from purchase for a full refund; prorated after, less a $50 fee.

Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to GM Protection Plan (GMPP). GM Protection Plan (GMPP) and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.

Sources: GM Protection Plan sample contract (GMVSC 5/23), My Chevrolet Protection: how to cancel