Can you cancel Honda Care?

Yes. Honda Care plans are cancellable, and what you get back depends on timing: a full refund within the first 60 days (no claim made), and a prorated refund for the unused portion after that. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.

Contact information

Phone (Honda Care Customer Service)
1-800-999-5901
Mailing address
Honda Care Contract ServicesP.O. Box 2225Torrance, CA 90509-2225

Step-by-step: how to cancel

Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).

Step 2 — Start with the selling dealer. Honda Care contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.

Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact Honda Care directly at 1-800-999-5901. Dealers earn commission on these products and sometimes delay cancellations.

Final step — Track the refund. Processing typically takes 4–6 weeks. If financed, the refund is generally applied to your lienholder.Follow up if it doesn't arrive on schedule.

How much will you get back?

Cancel within the first 60 days (no claim made) and you're typically owed a full refund. After that, your refund is prorated by remaining term, less any claims paid, and Honda Care deducts $25 processing fee (where permitted by state law).

As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund is generally applied to your lienholder.

Provider-specific tips

  • Within 60 days and with no claim made, you get a full refund less a $25 processing fee where state law permits.
  • Proof of vehicle ownership or lienholder information is required when you apply to cancel.

What reduces your refund

  • Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
  • Cancellation fee. Honda Care charges $25 processing fee (where permitted by state law).
  • Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.

Common questions

Can I cancel Honda Care myself, or must I use a dealer?

Either — through any authorized Honda dealer's paperwork, or directly with Honda Care Customer Service at 1-800-999-5901 (P.O. Box 2225, Torrance, CA 90509-2225).

How long does the Honda Care refund take?

Allow 4–6 weeks from the date Honda receives your request.

Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to Honda Care. Honda Care and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.

Sources: Honda Care sample contract (2023): cancel through the dealer or Honda Care Contract Services