Not sure how much you're owed on your IAS (Innovative Aftermarket Systems) contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel IAS (Innovative Aftermarket Systems)?
Yes. IAS (Innovative Aftermarket Systems) contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (customer care): (800) 346-6469
Email: customercare@iasdirect.com
Mailing address:
Innovative Aftermarket Systems (IAS)
Austin, TX
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Start with the selling dealer. IAS (Innovative Aftermarket Systems) contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.
Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact IAS (Innovative Aftermarket Systems) directly at (800) 346-6469. Dealers earn commission on these products and sometimes delay cancellations.
Final step — Track the refund. Processing time varies (long hold times reported — email may be faster). If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated from your cancellation date through the end of the original term.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your lienholder.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- The administrator or claims number is on your contract; you can also reach IAS customer care at (800) 346-6469 or customercare@iasdirect.com. Email is often faster than the phone queue.
- For GAP, the refund typically covers the period from your cancellation date through the original end of the contract.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel an IAS contract?
Through your selling dealer or by contacting IAS at (800) 346-6469 / customercare@iasdirect.com. The administrator address is on your contract.
Is IAS the same as iA American?
IAS operates under iA American Warranty Group. Your contract names the specific administrator and claims line.
We'll handle the cancellation for you
We identify your IAS (Innovative Aftermarket Systems) contract, submit the paperwork, and follow up until the refund is issued.
Sources: IAS contact