Can you cancel IAS (Innovative Aftermarket Systems)?
Yes. IAS (Innovative Aftermarket Systems) contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
- Phone (claims / administrator)
- (800) 346-6469
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Start with the selling dealer. IAS (Innovative Aftermarket Systems) contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.
Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact IAS (Innovative Aftermarket Systems) directly at (800) 346-6469. Dealers earn commission on these products and sometimes delay cancellations.
Final step — Track the refund. Processing time varies (long hold times reported — email may be faster). If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (see your contract's free-look terms). After that, your refund is prorated from your cancellation date through the end of the original term.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your lienholder.
Provider-specific tips
- The administrator or claims number is on your contract; you can also use the contact form on iaawg.com (choose "Cancel a contract" and include your VIN) or call IAS at (800) 346-6469.
- For GAP, the refund typically covers the period from your cancellation date through the original end of the contract.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel an IAS contract?
Through your selling dealer or by contacting IAS through the iaawg.com contact form or at (800) 346-6469. The administrator address is on your contract.
Is IAS the same as iA American?
IAS operates under iA American Warranty Group. Your contract names the specific administrator and claims line.
Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to IAS (Innovative Aftermarket Systems). IAS (Innovative Aftermarket Systems) and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.
Sources: IAS contact