Can you cancel National Auto Care?

National Auto Care has many different contracts, so whether yours can be cancelled and what you get back depend on its terms. Refer to your contract for details. If it is cancellable, cancel through your original selling dealership.

Contact information

Phone: National Auto Care does not publish a dedicated cancellation line. Use the number printed on your contract, or cancel through the dealer that sold it.

Step-by-step: how to cancel

Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).

Step 2 — Start with the selling dealer. National Auto Care contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.

Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, use the administrator contact printed on your contract. Dealers earn commission on these products and sometimes delay cancellations.

Final step — Track the refund. Processing time varies. If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.

How much will you get back?

National Auto Care has many different contracts, so refund amounts, fees and any free-look window vary. Refer to your contract for details. If financed, the refund may be applied to your lienholder.

Provider-specific tips

  • Per EasyCare's NAC support page, if your agreement is cancellable, contact your original selling dealership to cancel.
  • NAC has many different contracts, so cancellation terms, fees and refund amounts vary. Refer to your contract for details.
  • If your selling dealer is no longer available, EasyCare's NAC support page explains how to get a referral to a dealer near you.

What reduces your refund

  • Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
  • Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.

Common questions

Is National Auto Care still operating?

Yes — NAC was acquired by APCO Holdings and merged with EasyCare. Existing NAC contracts are supported through EasyCare.

What does it cost to cancel a National Auto Care contract?

It depends on your contract. NAC has many different contracts, so refer to your contract for details.

Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to National Auto Care. National Auto Care and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.

Sources: EasyCare: National Auto Care support