Can you cancel RoadVantage?
Yes. RoadVantage contracts are cancellable, and what you get back depends on timing: a prorated refund for the unused portion, with a full refund possible during your contract's free-look window. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
- Phone (customer service)
- 855-955-7623
- cancellations@roadvantage.com
- Mailing address
- Vantage Administration Services, LPAttn: Cancellation Department8834 N. Capital of Texas Hwy., Suite 250Austin, TX 78759
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Start with the selling dealer. RoadVantage contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.
Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact RoadVantage directly at 855-955-7623. Dealers earn commission on these products and sometimes delay cancellations.
Final step — Track the refund. Processing time varies. Refunds are sent to the dealership unless it's out of business; if financed, applied to your loan.Follow up if it doesn't arrive on schedule.
How much will you get back?
Check your contract's free-look window for full-refund eligibility (request received within 30 days of the requested cancellation date to avoid penalty). After that, your refund is prorated by unused term.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. Refunds are sent to the dealership unless it's out of business; if financed, applied to your loan.
Provider-specific tips
- Submit your request so RoadVantage receives it within 30 days of your requested cancellation date to be processed without penalty, and attach a copy of the contract or it will be returned unprocessed.
- Some applied products (like windshield protection sealant) are non-cancellable. Customer service: 855-955-ROAD (7623).
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
How do I cancel a RoadVantage product?
Through your selling dealer or the dealer portal, with a copy of your contract. Customer service is 855-955-ROAD (7623).
Are all RoadVantage products refundable?
No — applied products such as windshield sealant are listed as non-cancellable. Most GAP and service contracts are refundable.
Refund Auto is an independent service. We are not affiliated with, authorized by, endorsed by, or in any way officially connected to RoadVantage. RoadVantage and any related names and logos are the property of their respective owners, and are used here only to identify the company whose product you may want to cancel.