Not sure how much you're owed on your Acura Care contract?
We find every refundable product on your deal and submit the cancellation for you — free.
Can you cancel Acura Care?
Yes. Acura Care plans are cancellable, and what you get back depends on timing: a full refund within the first 60 days (no claim submitted), and a prorated refund for the unused portion after that. The unused premium is money you're owed — it doesn't belong to the dealer or administrator.
Contact information
Phone (Acura Care Claims & Contract Services): 1-888-682-2872
Alternate: 800-999-5901 (American Honda Protection Products)
Mailing address:
American Honda Finance Corp.
Acura Care Client Services
P.O. Box 2225
Torrance, CA 90509-2225
Step-by-step: how to cancel
Step 1 — Gather your documents. You'll want your contract/agreement, the vehicle VIN, your account or loan number, and proof of any triggering event (payoff letter, refinance confirmation, trade-in paperwork, or total-loss settlement).
Step 2 — Start with the selling dealer. Acura Care contracts are normally cancelled through the dealership's finance department. Tell them you want to cancel and ask them to submit the request to the administrator. Get the request and date in writing.
Step 3 — Go direct if the dealer stalls. If the dealer drags their feet, contact Acura Care directly at 1-888-682-2872. Dealers earn commission on these products and sometimes delay cancellations.
Final step — Track the refund. Processing typically takes several weeks. If financed, the refund may be applied to your lienholder.Follow up if it doesn't arrive on schedule.
How much will you get back?
Cancel within the first 60 days (no claim submitted) and you're typically owed a full refund. After that, your refund is prorated by remaining term, less any claims paid, and Acura Care deducts $25 processing fee.
As a rule of thumb, the prorated math is: (months remaining ÷ total term) × price paid − fees. If financed, the refund may be applied to your lienholder.
Estimate your exact figure first
Use the free refund calculator — no paperwork needed.
Provider-specific tips
- You can cancel through any Acura dealer, by calling 1-888-682-2872, or by mailing a request to Acura Care Client Services in Torrance, CA. Have your VIN and contract number ready.
- Full refund within 60 days; after that (or once a claim is filed) it's prorated less a $25 processing fee.
What reduces your refund
- Claims already paid. If a covered repair was approved, that amount is typically subtracted from your refund.
- Cancellation fee. Acura Care charges $25 processing fee.
- Refund method.Pro-rata is consumer-friendly; confirm your contract isn't calculated by the "Rule of 78s," which front-loads cost.
Common questions
Can I cancel Acura Care directly?
Yes — call Acura Care Claims & Contract Services at 1-888-682-2872, or mail your request to the Torrance, CA address. You can also use any Acura dealer.
What's the Acura Care cancellation fee?
A $25 processing fee, applied to prorated refunds after the 60-day full-refund window.
We'll handle the cancellation for you
We identify your Acura Care contract, submit the paperwork, and follow up until the refund is issued.
Sources: Acura Care overview